Privacy Policy

Effective Date: August 31, 2026

GoBotStream AI is operated by Mainstream Mundo, LLC (“GoBotStream AI,” “Mainstream Mundo,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, schedule an appointment or demonstration, communicate with us, or use our services.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Business name

• Email address

• Mobile or telephone number

• Appointment or scheduling information

• Information submitted through website forms, booking forms, or other contact methods

• Questions, inquiries, or customer service requests

• Information relating to your business needs or requested services

• Communication preferences

• SMS opt-in and opt-out preferences

• Other information you choose to provide to us

We may also automatically collect limited technical information when you use our website, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring website or source

• Date and time of website activity

• General website usage information

This information may be collected through cookies, analytics technologies, website hosting systems, or similar technologies.

2. How We Use Information

We may use the information we collect to:

• Respond to inquiries and requests for information

• Schedule, confirm, manage, or remind you about appointments or demonstrations

• Provide customer service and support

• Communicate regarding products or services you requested

• Provide service-related notifications

• Operate and improve our website and services

• Maintain customer and prospect records

• Manage customer relationships

• Process requests and transactions

• Personalize communications and customer experiences

• Maintain the security and functionality of our systems

• Detect or prevent fraudulent, abusive, or unauthorized activity

• Comply with applicable legal and regulatory requirements

• Maintain records of communication consent and preferences

• Send marketing or promotional communications when you have provided the appropriate consent

3. SMS/Text Messaging and Mobile Information

If you provide your mobile phone number and affirmatively opt in to receive SMS/text messages from Mainstream Mundo, LLC through GoBotStream AI, we may use your mobile number to send communications that you have consented to receive.

Depending on the type of consent provided, these communications may include:

• Responses to your inquiries

• Appointment confirmations

• Appointment scheduling and reminders

• Customer service communications

• Service-related notifications

• Follow-up communications regarding services you requested

• Marketing or promotional communications when you have separately opted in to receive them

Message frequency varies. Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing goods or services.

You may opt out of SMS communications at any time by replying STOP to a message.

For assistance, reply HELP, email info@gobotstreamai.com, or call 305-488-0383.

We may maintain records relating to SMS consent, including the telephone number provided, the date or method of consent, communication preferences, and opt-out requests, as necessary to administer our messaging program and demonstrate compliance.

Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in data and consent will be used only in connection with communications authorized by the individual providing that consent.

4. How Information May Be Disclosed

We may disclose information when reasonably necessary to companies or service providers that perform services on our behalf, such as:

• Website hosting and technology providers

• Customer relationship management systems

• Appointment and scheduling platforms

• Communications and telecommunications providers

• Email service providers

• SMS messaging providers

• Artificial intelligence and automation platforms

• Analytics providers

• Payment processors, when applicable

• Professional advisers or other providers necessary to operate our business

These providers may access information only as reasonably necessary to perform services on our behalf or support services requested by you.

Nothing in this section overrides the protections applicable to mobile information and SMS opt-in data described in Section 3 of this Privacy Policy.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, court orders, subpoenas, or other lawful requests

• Protect our legal rights or property

• Protect the safety or security of our customers, users, business, or systems

• Investigate suspected fraud, abuse, or unlawful activity

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate properly, understand website usage, remember preferences, and improve user experience.

Cookies are small data files stored on your device by your web browser.

Depending on your browser settings, you may be able to block, limit, or delete cookies. Disabling certain cookies may affect the operation or functionality of portions of the website.

6. Analytics

We may use analytics technologies to better understand how visitors interact with our website.

Analytics information may include general information about website traffic, pages viewed, interactions, device types, browsers, and referring sources.

We use this information to evaluate website performance and improve our services and customer experience.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, internet transmission, or information storage system can be guaranteed to be completely secure.

You should use reasonable care when providing information electronically.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide requested services

• Maintain customer and business records

• Manage customer relationships

• Maintain communication and consent records

• Resolve disputes

• Enforce agreements

• Meet legal, regulatory, accounting, or operational requirements

Information that is no longer reasonably required may be deleted or anonymized as appropriate.

9. Your Communication Choices

You may choose not to receive certain communications from us.

SMS Messages

Reply STOP to any SMS message to unsubscribe from SMS communications.

Email Communications

When applicable, you may use the unsubscribe instructions included in marketing emails or contact us directly to request that marketing email communications stop.

Transactional, administrative, customer service, or other communications necessary to respond to a request or provide a service may still be sent when appropriate.

10. Your Privacy Choices

You may contact us to request information regarding personal information we maintain about you or to request that certain information be corrected or deleted, subject to applicable legal, regulatory, contractual, and recordkeeping requirements.

To submit a privacy-related request, contact us at:

Email: info@gobotstreamai.com

We may need to verify your identity before completing certain requests.

11. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by other companies.

We are not responsible for the privacy practices, security, content, or operations of websites or services that we do not control.

We encourage you to review the privacy policies of any external website or service you choose to use.

12. Children’s Privacy

Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements.

When this Privacy Policy is updated, we will revise the Effective Date shown at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or our SMS messaging practices, please contact:

Mainstream Mundo, LLC
GoBotStream AI

Email: info@gobotstreamai.com
Phone: 305-488-0383
Website: https://www.gobotstreamai.com/